The best way to convince potential clients that you can help them get the results they need is by showing them. And what better way of doing that than using client reviews?
When customers see evidence of what you do or have done, they are much more likely to request your services and share their experiences.
But how do you get these positive reviews in the first place?
Don’t fret – you have come to the right place. This article will share tips and tricks for getting authentic client reviews on your essay writing website.
The Importance of Client Reviews for your WordPress essay Writing Website
Being able to show tangible proof that you have delivered desired results for both your existing and previous customers is crucial to the success of your brand. How else will people believe they can trust you with their academic needs?
Let’s kick off by looking at a few reasons why reviews are so important for your business.
- They help you establish credibility
- They demonstrate how your services work
- They highlight the benefits of your services
- They serve as referrals
- They allow you to form meaningful relationships with your audience
Now that you understand the importance, here are some tips on getting raving testimonials on your essay writing website.
- Utilizing Essay Writing WordPress Themes
You are probably asking yourself, how exactly does using themes or templates help me get more client reviews? Well, for starters, some academic writing WordPress templates, such as Assignment Writers, offer customizable review sections that are prominently displayed, ensuring that satisfied clients are encouraged to share their experiences.
These themes and templates are also designed to enhance the overall user experience, making it very easy for users to engage with your site. If customers can easily navigate your website, it enhances the likelihood of them leaving a good review.
Lastly, essay writing themes and templates come with SEO optimization features that ensure review listings are indexed by search engines, increasing your website’s visibility and drawing more organic traffic that could result in an increased inflow of client reviews.
- Ask for Reviews
The easiest way to encourage people to leave reviews on your site is to request them. More often than you think, your clients will be more than willing to share their positive experiences with your essay writing services if you just ask.
This straightforward approach can help you increase the number of testimonials you get. By reminding your satisfied customers to give feedback, you can build a collection of reviews that perfectly showcase the quality and reliability of your services.
Furthermore, personalizing these requests, such as sending follow-up emails where you thank the clients for business and ask them to share their thoughts, can make the process more engaging and effective.
- Make it Easy
You can get a satisfied customer to write a good review for your essay writing website– as long as it’s hassle-free. Let’s be honest; everyone is busy, including your customers. Any minor inconveniences may cause them to abandon the entire process or, even worse, start to view your site in a bad light.
Try making the process as smooth and fast as possible for your clients. This may mean having multiple links to leave the review, so they can just select which one is most convenient. Or if you’re using a survey tool, figure out a way to get rid of personal information – like email or name – as many people may prefer anonymity. Any small amount of friction that you can reduce can help you boost the number of reviews.
- Incentivize Reviews
While you should never buy fake reviews, incentivizing actual customers to leave their real feedback is certainly wise. These incentives don’t have to be monetary. Depending on your services, you could offer exclusive access to premium content, free editing services, or a feature on your blog for clients who leave reviews.
- Engage with All Reviews
Customers are more likely to leave their feedback if they know that you are going to acknowledge it. A simple ‘thank you’ can go a long way in making a client feel appreciated after they take the time to write a review for your website.
What Should You Do When You Get a Bad Review on your essay writing website?
You cannot avoid negative reviews, especially since unhappy customers are more likely to share their bad experiences than satisfied ones. However, when they do, do not take an overly defensive stance in your response.
The first thing you should do is digest their answer and understand why they are frustrated. Then, respond in a calm and professional manner that lets them know you’ve heard them. Additionally, you should respond fast and publicly so that other people can view your professional intake.
Here are some tips for responding:
- Thank them for bringing up the issue
- Incorporate a personal touch –for example, you can use a client’s name in your response (if they have left it) to make the interaction more personal.
- Express regret for any inconvenience caused
- Let them know the steps you will take to address the issue raised in the review
- Offer them your contact details so they can follow up if they wish to discuss the problem further
Make sure to regularly monitor all your review sites so that when you do get a bad review, you can deal with it right away.
Tips for Beginners
Now, we know what you’re thinking. The above ideas are amazing if you already have existing or previous customers.
But what If you are just starting out and don’t have a client yet?
Well, you could try doing the following:
- Contact someone who you consider your ideal client
- Inform them about your services and ask if they would like to be your first customer
- To make the deal enticing, you can offer your service for free or at a discount price
- Then do your best to meet all their demands and requirements
- Ask them to write you your very first review, then follow the tips we outlined above
Bottom Line
As you can see, client testimonials can make or break your essay writing business. With more people relying on reviews before purchasing a service, it is important to actively seek out and display customer feedback.
